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Delivery

The presentation of our goods does not represent a binding offer on our part. It is only after you have ordered goods that a binding offer occurs in accordance with Section 145 of the German Civil Code. If this offer is accepted, we send you an order confirmation by email and the goods are prepared for shipping. This forms a purchase agreement between you and us. If the goods you have ordered are not available, we reserve the right to not provide this service, and we will immediately inform you about this before completing the contract.

Your orders are processed and dispatched from Monday to Friday.
If you place your order on a German national holiday, it will be processed on the next business day. Every order is dispatched and/or delivered within the time period that applies to each specific country. (see country list)

All of our packages are delivered by DHL, which means they can also be delivered on a Saturday. Delivery is only possible to home or business addresses, but under no circumstances is it possible to deliver to a P.O. box.

In principle, it is only possible to place orders and have goods delivered to the countries on our list. If you would like to have goods delivered to a country that is not on the list, we will try our best to accommodate your request.

In such cases, please contact us by using our contact form.Contact form

Delivery is generally free of charge to all of the countries listed below.

Country Coustoms clearance
Austria
Belguim
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greek
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein Yes
Luxembourg
Netherlands
Norway Yes
Poland
Portugal
Romania
San Marino
Slovakia
Slovenia
Spain
Sweden
Switzerland Yes
United Kingdom

Payment

The prices we display are to be understood as final prices that include tax. Shipping costs are indicated separately for each product and also in the order summary.

We offer the following methods of payment

  • VISA
  • MasterCard
  • Express bank transfer

Unfortunately, we can only accept the payment options listed above.

Please note that our prices are only listed in EURO, or in GBP for the UK.

Payment processing

If the order is being placed with your credit card, the amount will be debited from your account as soon as the data has been verified and the goods have been sent. If an express bank transfer is used, payment is performed as soon as you approve the express bank transfer, which is then debited to your account.